Overview This qualification is a great way to start you Information and Technology career in basic IT support roles including office assistant, records assistant and junior office support. This nationally recognized (ICT20115) Certificate II in Information digital media and technology will allow a student to get hands-on experience dealing with everyday hardware. During this course, students will get the opportunity to understand online collaboration platforms such as the Google Suite and explore the Pros and Con's of social media. All while getting real hands-on experience building and maintaining computers and networks.
Licensing/Regulatory Information No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Enrollment Requirements Required to sit a Literacy, Language and Numeracy test before conducting any qualification in Australia.
Where can this Qualification take me? Upon successful completion, this qualification is designed to give you the skills required to be an office assistant, records assistant and junior office support person. We will also be giving additional skills to make you more effective in a basic hardware and support technician role for Small Businesses.
Where will I study? You will be attending live practical session at Floor 2 The Milton 55 Railway Terrace, Milton, above the Milton train station. Live teach online presentations can be enjoyed from the comfort of your own home via Zoom.
Is this the latest course? This particular certificate was released on the 14/01/16 and no replacement has been announced at the time of printing this.
What happens if Training Professionals can't complete my training? Should we be unable to complete your training for whatever reason it is our intention to ensure all upfront fees are refunded in accordance with our refund policy (link to our refund policy) and you receive a Statement Of Attainment for all modules you have completed. By taking these modules to another RTO you will be able to effectively pick up from where you were and continue.
Is there any Government Funding available? Currently, Training Professionals only offers this as a Fee for Service course.
Mode of Delivery?
In your Workplace
How will my qualification be delivered? There are 2 modes of delivery that we can offer you. The qualification will be delivered as Fee for Service and RPL as listed below:
Pricing & Funding
Fee for Service
Training and Assessment will be conducted in person at our premises and online during your delivery sessions. Expected duration is approximately 6 months.
Total Cost - $1,500
What are the units and how long will it take?
Unit of Competency
Contribute to health and safety of self and others
Participate in environmentally sustainable work practices
Use computer operating systems and hardware
Work and communicate effectively in an ICT environment
Operate application software packages
Operate a digital media technology package
Use social media tools for collaboration and engagement
Apply problem-solving techniques to routine ICT malfunctions
Connect hardware peripherals
Install software applications
Install and configure a home or small office network
Connect and use a home-based local wireless network
Maintain ICT system integrity
Identify and use basic current industry-specific technologies
Recognition of Prior Learning (RPL)
Expected duration is 6 months depending on how much training you actually need. It is a requirement that you have your employer's support to undertake this certificate through us. We will conduct the RPL in your work environment and where your employer doesn't have the equipment for us to confirm your competence through challenge testing and observation we will arrange for you to attend our venue @ Level 2 The Milton, 55 Railway Tce Milton(above the Milton train station), with our Assessor to finalise your assessment.
Total Cost - Including all expenses and assuming that all modules have RPL granted this will cost you $1,000.