Refund Policy

Training Professionals will be offering a range of payment methods that include taking money prior to courses starting. Should some one wish to move training dates or cancel a booking then we reserve the right to charge the following fees:

  1. If Training Professionals Re-schedules or cancels a course – Full refund
  2. More than 14 days prior to the booked dates
    • Cancellation – 10% of the course cost
    • Rebooking dates – No Charge
  3. Less than 14 but more than 2 days prior to the booked dates
    • Cancellation – 25% of the course cost
    • Rebooking dates – 10% of the course cost
  4. Less than 2 days prior to the booked dates
    • Cancellation – 50% of the course cost
    • Rebooking dates – 25% of the course cost
  5. On the day of the course
    • Cancelling or not turning up – 100% of the course cost
    • Rebooking dates – 50%
  6. Apprentices & Trainees – Non School Based
    • Cancellation Prior to Commencement 100% Refund
    • Cancellation After Commencing Unit 50% Refund upon return of all delivery materials in acceptable condition
    • 50% refund if Materials returned in an acceptable condition
  7. Apprentices & Trainees – School Based
    • No Fees Due

Please remember that Training Professionals is always committed to pursuing long term relationships rather than short term gain.