Training Professionals will be offering a range of payment methods that include taking money prior to courses starting. Should some one wish to move training dates or cancel a booking then we reserve the right to charge the following fees:

1. If Training Professionals Re-schedules or cancels a course – Full refund
2. More than 14 days prior to the booked dates
   • Cancellation – 10% of the course cost
   • Rebooking dates – No Charge
3. Less than 14 but more than 2 days prior to the booked dates
   • Cancellation – 25% of the course cost
   • Rebooking dates – 10% of the course cost
4. Less than 2 days prior to the booked dates
   • Cancellation – 50% of the course cost
   • Rebooking dates – 25% of the course cost
5. On the day of the course
   • Cancelling or not turning up – 100% of the course cost
   • Rebooking dates – 50%
6. Apprentices & Trainees – Non School Based
   • Cancellation Prior to Commencement 100% Refund
   • Cancellation After Commencing Unit 50% Refund upon return of all delivery materials in acceptable condition
   • 50% refund if Materials returned in an acceptable condition
7. Apprentices & Trainees – School Based
   • No Fees Due

Please remember that Training Professionals is always committed to pursuing long term relationships rather than short term gain.